Omni-Channel Customer Experience Management Platform

All Tickets in one place. All Analytics in one place. Unify your Customer Care and Marketing

Trusted Brand

A central product for your brand

Listen. Evaluate. Act.

Automation and workflows

Workflows and automation such as queuing, ticket history, auto-assignment and classification, draft templates, and many more to ensure your agents are empowered to respond to and resolve queries in a timely manner

Automation and workflows

Workflows and automation such as queuing, ticket history, auto-assignment and classification, draft templates, and many more to ensure your agents are empowered to respond to and resolve queries in a timely manner

Automation and workflows

Workflows and automation such as queuing, ticket history, auto-assignment and classification, draft templates, and many more to ensure your agents are empowered to respond to and resolve queries in a timely manner

Automation and workflows

Workflows and automation such as queuing, ticket history, auto-assignment and classification, draft templates, and many more to ensure your agents are empowered to respond to and resolve queries in a timely manner

Automation and workflows

Workflows and automation such as queuing, ticket history, auto-assignment and classification, draft templates, and many more to ensure your agents are empowered to respond to and resolve queries in a timely manner

Automation and workflows

Workflows and automation such as queuing, ticket history, auto-assignment and classification, draft templates, and many more to ensure your agents are empowered to respond to and resolve queries in a timely manner

Automation and workflows

Workflows and automation such as queuing, ticket history, auto-assignment and classification, draft templates, and many more to ensure your agents are empowered to respond to and resolve queries in a timely manner

Automation and workflows

Workflows and automation such as queuing, ticket history, auto-assignment and classification, draft templates, and many more to ensure your agents are empowered to respond to and resolve queries in a timely manner

Automation and workflows

Workflows and automation such as queuing, ticket history, auto-assignment and classification, draft templates, and many more to ensure your agents are empowered to respond to and resolve queries in a timely manner

Meaningful insights

Get a 360-degree view of your brand with a unified tool. Learn more about your customers, your competitors and your segment. Engage with your customers in meaningful ways and make your customers happier.

Easily create multiple dashboards for various stakeholders and CXOs. Slice and dice all complex metrics with BI tools. Be the first to know how online conversations are impacting your brand.

Meaningful insights

Get a 360-degree view of your brand with a unified tool. Learn more about your customers, your competitors and your segment. Engage with your customers in meaningful ways and make your customers happier.

Easily create multiple dashboards for various stakeholders and CXOs. Slice and dice all complex metrics with BI tools. Be the first to know how online conversations are impacting your brand.

Meaningful insights

Get a 360-degree view of your brand with a unified tool. Learn more about your customers, your competitors and your segment. Engage with your customers in meaningful ways and make your customers happier.

Easily create multiple dashboards for various stakeholders and CXOs. Slice and dice all complex metrics with BI tools. Be the first to know how online conversations are impacting your brand.

Never Miss a Conversation

Analyse data with Fabretail Insights Beautiful Dashboards and BI tools in one unified platform.

Facebook
Instagram
Analytics
GMB
Whatsapp
CRM
FB Ads
Seamless integrations with over 3000 of your favorite software.

Create tickets in Fabretail Insights from various 3rd party apps to use it as a central product for your brand, and analyze this data with beautiful dashboards and BI tools. By unifying various other software that you use in your organization, you get one view of the customer.

Customer Stories

94% year on year retention. Once a Fabretailor always a Fabretailor

Fabretail Client

Fabretail - Insights Solution

Fabretail Insights is incredibly powerful! I have been actively using the platform for some time now and what has impressed me the most is the in-depth reporting from social listening across channels. You can really dig in and gain actionable insights to deepen connection with your followers. The publishing tools are excellent, too.

Fabretail Client

Fabretail - Insights Solution

Fabretail Insights is incredibly powerful! I have been actively using the platform for some time now and what has impressed me the most is the in-depth reporting from social listening across channels. You can really dig in and gain actionable insights to deepen connection with your followers. The publishing tools are excellent, too.

Fabretail Client

Fabretail - Insights Solution

Fabretail Insights is incredibly powerful! I have been actively using the platform for some time now and what has impressed me the most is the in-depth reporting from social listening across channels. You can really dig in and gain actionable insights to deepen connection with your followers. The publishing tools are excellent, too.

Fabretail Client

Fabretail - Insights Solution

Fabretail Insights is incredibly powerful! I have been actively using the platform for some time now and what has impressed me the most is the in-depth reporting from social listening across channels. You can really dig in and gain actionable insights to deepen connection with your followers. The publishing tools are excellent, too.

Better customer relationships starts here

Social Listening · Online Reputation · Social CRM · Social Analytics · Publishing · Surveys · BI Tools · Crisis Management · All in One

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